To keep our customers informed, We have compiled a brief summary of our internet services. Below are the services that Alpha Web Design provides for you, all above and beyond, the normal hosting of a web site.

HARDWARE UPS - Un-Interruptable Power Supplies.        Your web site stays active, even if our office loses power.        All our servers are connected to UPS's. Disk Fault Tolerance        Your web site stays active, even if our severs lose a hard drive.        All our servers are protected via Raid Level 1 & 5 disk fault tolerance. Redundant High Speed Internet Connections        Our access to the internet is redundant via multiple        connections, and multiple companies directly to the Internet backbone.        Access directly to AT&T through Little Rock IL.        Access directly to MCI through St. Louis, MO. 24 Hour 365 Day Monitoring Service        All Alpha Web Design servers are monitored around the clock        for Internet connectivity. Software monitoring for extra        assurance that your Internet service is running, is on the horizon. Disk Backups        Our backup structure is 2nd to none. We        pride ourselves knowing that we (and you) can recover data,        in very reasonable amount of time. Nightly Database Backups        Your database is protected, off line and on disk,        retaining data for 5 days. This option is        available for any database. Nightly Email Backups        Your email is available for disk backup        retaining data for 5 days. Nightly Tape Backups        Our servers are on a scheduled backup structure, retaining data        for a minimum of 15 days. Additional backup schedules are available. On-Line Backup Servers        We provided computer systems on line and ready for any failure of        a production machine. Test Computers        We provide access to test computers to verify and test your        web site. Un - Limited Clause        Our policy is to allow our customers full access to all our resources.        Please see our disclosure statement for all details. SOFTWARE Protected Servers        All our servers require a login id and password. Database Support        Cold Fusion and PHP are supported with production and test platforms.        All sites may have a private cgi-bin area for any executable. Security        All servers are on a scheduled update routine        for security patches, service packs, and hot fixes.        Server security is necessity, and at Alpha Web Design a priority. Web Site Statistics        Web sites are provided with monthly detailed site statistics reports.        Additional reports are available for any time period. Internet E-Mail        Providing your email, via your internet browser. E-Mail Protection via MyEScan.com        Virus checking along with sophisticated SPAM filters        to protect your network from viruses and other unwanted email.

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